At WittySticky we strive to provide outstanding value to our customers all around the world – and that goes for shipping and handling charges as well! We are extremely happy to ship to you wherever you live! However, please bear in mind that, while we do everything in our power to get your package to you on time, certain factors remain out of our control. Sometimes items get lost or stolen. This is something we are not liable for. So if you feel for any reason that your item might not reach you, we suggest you purchase Registered post and you will be provided with a tracking information once your item is posted. We charge a one off Registered post fee as set by the Postal Service, no matter how many items you buy. Ask us for price on Registered Post.
DOMESTIC
Item/s are shipped FAST!! Usually within one business day and always within two of cleared payment. Once the order is shipped, you will receive an email stating it has been shipped.
All domestic purchase will get free untracked letter (Australia Post) as the default shipment.
However, we are not responsible and won’t be able to help you if the items are missing during the transit.
We have registered letter/parcel as option at a very low cost.
All purchases of $25AUD or more get Free Registered Post.
INTERNATIONAL
Item/s are shipped FAST!! Usually within one business day and always within two of cleared payment.
By default, We ship all our items internationally via Untracked Regular Australia Post. This service is cheap (takes about 14-21 working days) but does not have tracking information. Once the order is shipped, you will receive an email stating it has been shipped.
On a very rare occasion of items/letters missing in the transit, we are not responsible and won’t be able to help you. There is really no point asking us for tracking information once item has been posted via Untracked Regular Post.
If you need tracking, please upgrade the shipping option to Registered Letter/Parcel. This option will have trackable feature until leaving Australia and will be registered in the destined country as registered mail (Signature required).